Frequently asked questions
Simple answers, before you tap.
The essentials about Magictap products, NFC, QR codes, setup and support.
Do customers need an app?+
No. A tap or scan opens the experience directly in the phone browser.
What is the difference between NFC and QR?+
NFC works when a compatible phone is held close to the product. QR works through the phone camera. Magictap can provide both access methods on the same item.
Can I change the destination later?+
Yes. Managed products use a flexible short link, so the destination can be changed without rewriting or replacing the physical item.
Which phones support NFC?+
Most recent iPhone and Android devices support NFC. The QR code is available as a universal alternative.
Can one product open multiple links?+
Yes. It can open a hosted profile or information page with several actions, or lead directly to one specific destination.
Do you offer custom designs and materials?+
Yes. Form, print, material and finish can be adapted to the intended environment and order quantity.
Can I see interaction analytics?+
Supported products can report aggregate visits and scans. The exact reporting available depends on the product and setup.
How do I get a quote?+
Send the product type, quantity, intended use and any design references through our contact page. The form opens a WhatsApp conversation for this first release.
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